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SOLAR PANEL KITS AND PRODUCTS - 720-474-6050 |

FAQ

FAQ

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Frequently Asked Questions
How long does my order take to arrive?

Orders typically are delivered within a week depending on stock. If you would like to confirm stock on a particular item you can Contact Us. Some items such as batteries are marked with their estimated lead time in the product description.

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Do solar panels have to ship on LTL freight?

Yes, due to manufacturer warranty regulations all solar panels must ship via LTL freight only regardless of quantity. All items marked as "This item ships via LTL freight only" cannot ship on ground.

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Do you ship outside the United States?

At this time we only ship inside the United States.

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Do you offer financing?

Currently, we do not offer financing, all orders must be paid for prior to order shipment.

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What is your return policy?

All items must be returned within 30 days of receipt, with the exception of items marked NCNR (Non-Cancellable, Non-Returnable) such as Clearance items. All returns are subject to a restocking fee. To find out more read our returns policy.

https://www.solaris-shop.com/returns-policy/

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Do you have installation guides?

All available installation and product documentation such as specifications sheets can be found at the bottom of the product listing.

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Do you install systems?

We are not involved in the installation process, however one of our representatives can assist you in putting together your system components.

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Do you offer permit packages, and do you finalize permitting?

Yes, we offer residential permit design packages which can be found here. We provide the documentation to you and you will need to provide the documentation to your respective counties. Permits take between 1-4 weeks depending on workflow.

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Do you provide system sizing?

Yes, if you would like a custom quote Contact Us.

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Do you provide bulk discounts?

Yes, many items such as solar panels are set to provide discounts for bulk orders. For large wholesale orders you can Contact Us for custom pricing.

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About Us

Solaris is a leading online solar energy supply store. Since our inception, we have steadily grown to become one of the most robust solar energy dealers nationwide. We provide a large variety of products, custom designed solar electric systems, and superb technical support throughout your installation.

Solaris-shop.com designs, supplies, and delivers complete solar energy systems for homeowners, and installers. We use only the highest rated manufacturers in our design layouts, customized for your specific needs and requirements. We have a commitment to excellence for our valued customers, offering wholesale pricing that ensures a powerful return on your investment, for years to come.

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